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The magicians at MagicLegends.com can ship your order to almost anywhere in the world. Remember that you are responsible for any taxes, duties, or customs fees charged by your local government. If you need an order by a particular date, let us know - we'll try to get an estimate from our common carrier prior to your order going out. We must place a customs sticker on all international orders - this sticker lists the contents as "Merchandise - Magic Supplies." We must fill in the actual retail value of the order on this sticker. We can not declare an incorrect value on your shipment.
Minimum Credit Card Purchase on International Orders shipped outside the United States - $50.00 merchandise not including the Shipping Charge, and a $5.00 Service Charge.
Contact Information:
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Please Note: All International Orders shipped to Indonesia, Iraq, Korea, Kuwait, Niger, Nigeria, and Singapore must be prepaid by International Money Order - see MAIL ORDER listing below for further information. This does not apply to U.S. Military shipments with valid Military addresses.
PAYMENT OPTIONS
MagicLegends.com offers several payment options and shipping options. If you wish to use a credit card, you can do so with confidence since all orders are taken to a Secure Web Page at PayPal. Paypal currently accepts AMERICAN EXPRESS [AMEX], MASTERCARD, VISA, and the DISCOVER CARD - your name and address must be verified as the correct billing/shipping address by your card issuing bank prior to shipment. We will also accept International Money Orders available from the Post Office. Personal and Business Checks will be accepted if drawn in U.S. funds, with the understanding that your order will not be shipped until the check clears our bank.
PHONE ORDER
We are sorry, but due to recent security changes at our credit card processor, all orders placed outside of the United States must be placed directly on our web site. If you have any questions regarding placing an order or the status of a existing order, you can e-mail us houdinis@magiclegends.com
FAX ORDER
We are sorry, but due to recent security changes at our credit card processor, all orders placed outside of the United States must be placed directly on our web site. If you have any questions regarding placing an order or the status of an existing order, you can e-mail us houdinis@magiclegends.com
MAIL ORDER TO US
The old fashioned snail mail (the new catch phrase for any mail not e-mail) is another way to get your order to us. All you need to do is include the merchandise requested and the preferred shipping method. For the cardholders protection we DO NOT accept credit card orders placed by mail. Please print or type your order. All payments have a minimum 10 day hold prior to order being processed. Prior to mailing order, we recommend that you e-mail us first at houdinis@magiclegends.com for product availability and exact cost of Shipping. Please Note: All International Orders shipped to Indonesia, Iraq, Korea, Kuwait, Nigeria, and Singapore must be prepaid by International Money Order - this does not apply to U.S. Military shipments with valid Military addresses from these countries.
SPECIAL ORDER MERCHANDISE & RETURN POLICY
Please Note: Special Order Merchandise (for example - Halloween Merchandise, Christian Magic, Professional Magic effects, most items over $100, or large props) are either seasonal or usually not stocked, and may have to be specially ordered, which will delay shipment by 2-4 weeks. Merchandise from the following companies are mostly special orders and require a 2-4 week delivery time: David Acer, Acrylic Balls [2-8 weeks], Aero Technic Products, Michael Ammar, Specialty Balloons & Balloon Products, Bazar de Magia [4-8wks], Jay Scott Berry, David Blaine, Jeff Case, Randy Charach, Chazpro, Dave Dee, El Duco, Henry Evans, Fire Effects, Karl Fulves, Fortune Telling Fish, Gallo, Gosh, Gosepl Magic, Lennart Green, Paul Green, Hades, Paul Harris, Whit Haydn, Holiday Magic, HotTrix, Ickle Pickle, Imported Products, Akira Ishizaki, Kevin James, Jon Jenson, Johnson Products, Juggling, John Kennedy, Joker Magic, Kenton [4-8 weeks], Kirk Kokinos, Duane Laflin, Jay Leslie, Sagiv Levy [4-8 weeks], Menny Lindenfeld, Harry Lorayne, Magic Silks [24" and over], Magic Tables & Cases [4-8 weeks], MAK, Ed Marlo, Mark Mason, Daryl Martinez, Rick Maue, Phil Goldstein/Max Maven, Perry Maynard, Andrew Mayne, Jeff McBride, Mikame [4-8 weeks], Moden, Peter Nardi, Most Novelty Items, Paul Osborne [4-8 weeks], Juan Pablo, Playing Cards, Dave Powell, Practical Magic, Professor Putter, Ransford, Richard Raven, Rocco, Royalty Free Music, Jay Sankey, S.H. Sharpe, Silk Magic, Silly Billy, Samuel Patrick Smith, Sterling Magic, Tarbell, Tenyo, Viking [4-8 weeks], Bill White, Zanadu, several DVD's and all PAL Format Video Tapes. Special Order Merchandise requires a 50% Non-Refundable Deposit when the order is placed [60% - 2/3 of purchase price on Larger Effects/Illusions and certain items including all Juggling Supplies, Johnson Products, Magic Tables & Cases, Mikame Products, Pyro & Aero Technic Products, Viking Products, and the "Pocket Scan"] - customers are responsible for specially ordered merchandise, and products are not returnable (except if defective). Special order books imported from outside the U.S. may take a minimum of 60-90 days. As with all other magic companies, you are purchasing the secret to the effect, and that is part of the value of the product, so we can not accept a Return because you don't like the secret or can not do the effect. We will, however, do even exchanges on these products if they are defective. We must be notified in writing by e-mail at houdinis@magiclegends.com within 5 days of receipt of defective merchandise for a RAN (Return Authorization Number). Upon issuance of a RAN we will also give you instructions for a proper exchange of defective product. No returns will be accepted without this prior authorization. Due to Health Code regulations the following items are not returnable: Masks, Wigs, Hats, Makeup, Hair Spray, Sponge Products, Balloons, and Costume Undergarments.
CLUB MEMBERS
Please Note: As we already sell Magic Videos for the price advertised by the manufacturer, we can not further discount multiple tape sets. Special Prices and Special Quantity pricing [such as Fortune Telling Fish] are already discounted and occasionally other items are not eligible for discount such as the Pocket Scan and all Viking / Collector's Workshop Products.
RETURN POLICIES
Please understand that Magic, Books, Videos, DVDs, and Accessories are NOT RETURNABLE. Because of their limited availability, Memorabilia and Collectibles are NOT RETURNABLE. As with all other magic companies, you are purchasing the secret to the effect, and that is part of the value of the product, so we can not give accept a Return because you don't like the secret or can not do the effect. We will, however, do even exchanges on these products if they are defective. We must be notified in writing by e-mail at houdinis@magiclegends.com within 5 days of receipt of defective merchandise for a RAN (Return Authorization Number). Upon issuance of a RAN we will also give you instructions for a proper exchange of defective product. No returns will be accepted without this prior authorization. Due to Health Code regulations the following items are not returnable: Masks, Wigs, Hats, Makeup, Hair Spray, and Costume Undergarments. We can not accept returns on PAL Videos, as we do not have the means of verifying their playability. We do our best to check the quality of all outgoing products. We are not responsible for minor manufacturing changes with product design.
Please Note: Our responsibility for the shipment ends when your package is placed with the common carrier U.S. Mail, United Parcel Service, or FedEx. If you require any special mailing conditions such as Saturday Delivery, Insurance, or any other requirements please inform us when order is placed.
SPECIAL ORDER STATUS
We charge your account on all special orders. We will ship the first portion of your order as you requested, and the remaining item(s) will be shipped as you initially requested for the additional cost of shipping at the time the Special Order(s) is shipped.
Most orders shipped within 48 - 72 hours upon receipt, upon complete verification from your credit card issuing bank.
Return Check + Other Fees
A Returned Check (or any refused payment) is charged a $30 service fee plus any costs in addition to the cost of your order.
Shipping Methods
We have discovered that we can save you a great deal of your shipping expense by charging for the actual weight of your products, and not by the dollar amount of your order. If another shipping method is chosen, you can determine your shipping and handling charge from the tables at the end of this section. If your particular item is a larger prop, we will e-mail you the exact shipping charge after the order is shipped - our system doesn't automatically figure the shipping cost on larger props.
Global Express Mail
Due to recent security changes made by our credit card processor, all International Orders (outside of the United States) requires a method of shipping that is trackable and has signature confirmation on delivery. Global Express Mail offers both of these valuable services at the lowest International Rates in the industry. With great rates starting at a low $16.25, you'll be able to receive your package with the same efficiency as U.S. Express Mail. We apologize for this change, but it is the requirement of the credit card company. After processing your order for shipment, we will e-mail you with the exact shipping charge and tracking information for your Global Express Mail shipment. The USPS has made these rates vary extremely by country and weight, so the $16.25 Base Rate is based on an 8 ounce Parcel to the least expensive countries.
Global Priority Mail - All Countries
Due to recent security changes made by our credit card processor, all International Orders (outside of the United States) requires a method of shipping that is trackable and has signature confirmation on delivery. Global Priority from the U.S. Postal Service was a great service, but no tracking or signature confirmation on delivery was available. Global Priority is no longer available - we have replaced this option with the much quicker Global Express Mail through the U.S. Postal Service. We apologize for this change, but it is the requirement of the credit card company.
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U.S. Shipping & Ordering Policies